Common queries answered

Frequently asked Questions

Yes, you can exchange any eligible product within 7 days of purchase. The product must be in new, unused condition with all original packaging intact.

You can return most items within 14–30 days of delivery, provided they are unused, in original packaging, and in resalable condition.

If your order hasn’t been dispatched yet, you can update your shipping address by contacting our customer service team as soon as possible. Please have your order number ready. Unfortunately, once your order has been shipped, we’re unable to change the delivery address. You may need to contact the courier directly to see if address changes are possible.

Yes. Once your order is confirmed, you will receive a tracking update or a direct call from our logistics team with delivery details.

Reach out to our support team at info@almanzilbh.com. We aim to respond within 24–48 hours on business days or you can contact us directly through WhatsApp. Please keep your order details ready.

If you’ve entered the wrong address, please contact our customer service team as soon as possible. If your order hasn’t shipped yet, we may be able to update the address or if the order has already been dispatched, we’re unable to change the address. You can try contacting the courier directly with your tracking number to see if a redirection is possible.

At the moment, we only deliver within the kingdom of Bahrain
We do not offer international shipping at this time.

We’re continuously working on expanding our delivery network, so stay tuned! In the meantime, if you’re located locally, you can place your order online, and we’ll ensure timely delivery.

For any questions about service areas or delivery timelines, feel free to contact our customer support team.

While we do our best to pack all items in one shipment, your order may arrive in multiple packages if items are shipped from different warehouses or have varying availability.

Bulky or fragile items (like sanitaryware or tiles) may be packaged and delivered separately for safety and handling reasons.

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